Generator Frequently Asked Questions
- What is an automatic standby generator?
- Why should I buy an automatic standby generator instead of a portable generator?
- Can an automatic standby generator replace utility service?
- What size generator do I need?
- Does a generator need maintenance?
- If there is a problem with my generator where do I go for help?
Q: What is an automatic standby generator?
A: An automatic standby generator is a backup for your electrical system that operates automatically
whether you are home or away. In the event of a power outage, the generator will automatically start
and supply power directly to your electrical system. Upon return of normal utility power, the generator
will automatically shut itself off and waits for the next outage.
Q: Why should I buy an automatic standby generator instead of a portable generator?
A: In the event of a power outage, an automatic standby generator can provide many advantages over a
portable generator:
- A standby generator is a much safer way to provide backup power to a home or building and does not require the use of extension cords.
- A standby generator is designed to run on your natural gas or LP fuel supply which is less expensive than running on gasoline and is not required to be refilled.
- A standby generator provides you around the clock protection and will start automatically within seconds of a power outage and will shut itself off when utility power is returned.
- A standby generator eliminates the hassle of hauling out a portable generator and running a series a cords.
Q: Can an automatic standby generator replace utility service?
A: No. Standby generators are not designed to run as a replacement to utility power and the fuel costs
alone would make this option more expensive than buying power from your local utility.
Q: What size generator do I need?
A: The easiest way to determine the size of your generator is to imagine yourself without power. While
some power outages may be short, others could last for days or even weeks. What would you miss during an outage?
Many people feel that all they need is "Essential" Circuit Coverage. Some examples of these types of circuits
include lights and TV in the family room, microwave and lights in the kitchen, refrigerator, sump pump, power
to the master bedroom, garage door opener, and furnace.
Another option is complete coverage which provides power to every circuit in your panel. This is done by
installing a larger, fully rated generator and transfer switch which in the event of a power outage, it allows
you to use power just as you normally would under utility power.
A more cost effective option to complete coverage is managed coverage. With this option, you can get up to
complete coverage while using a smaller generator. We are able to achieve this by incorporating advanced
technology known as load shedding. This creates a solution where non-essential circuits such as an air conditioner
are shed when the generator approaches full capacity. These loads are automatically turned back on when the
essential circuits that were being used no longer require power.
Q: Does a generator need maintenance?
A: Yes, all generators require periodic routine maintenance to ensure maximum performance for years of reliable
service. Most manufacturer's require such maintenance on an annual level. Some exceptions may apply depending on
the conditions of where it is used and the amount of runtime the unit gets. North Shore Electric offers annual
maintenance agreements to help keep your unit running right.
Q: If there is a problem with my generator where do I go for help?
A: You can contact North Shore Electric who is an authorized sales and service dealer for many brands and can
help with any problems you may have.
